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About Us

info@speakerex.com

The Speaker Exchange® is a family-owned and operated small business located in Tampa, Florida and was established in 1977. We cater to clients from all over the world seeking speaker repair parts and speaker repair needs of all sizes, uses and manufacturers. As one of the nation’s largest service centers, our expert team is equipped to professionally recone, refoam, or relead loudspeakers, subwoofers and woofers, re-diaphragm tweeters and compression drivers, rebuild crossovers, recover speaker grills, and so much more! We specialize in pro audio speaker repair and home audio/home theater speaker repair. We sell the speaker repair parts that we use in-house via our online store and we ship worldwide.

We sell loudspeakers, woofers, subwoofers, midranges, tweeters, compression drivers, diaphragms, recone kits, refoam kits, voice coils, horns, crossovers, amplifiers and electronic parts for most major brands including but not limited to: JBL, Electro-Voice, EAW, Mackie, Behringer, Klipsch, Polk Audio, KEF, Infinity, McIntosh, Adam Audio, Cerwin Vega, Peavey, QSC, Yamaha, Yorkville and many more. We are also an authorized warranty and non-warranty speaker repair service center for most of these brands. Since 1977, our speaker repair company established itself with a niche for fixing speakers and subwoofers when the industry was changing throughout the world. As a global business, The Speaker Exchange positions itself to address any and all inquiries regarding speaker repairs and speaker parts and any speaker needs.

What Owner Operated Means to You

We are a small business offering you small business benefits with over 45 years of large scale experience. We are responsive to your needs. When you call, you can speak to a live person and often you can speak to that same person again and again. When you email during business hours, you often get a same day response. You do not have to go through 10 layers to find someone who can make a decision. We actually do research for your hard to find questions and offer options and suggestions. The owner is on site working and trouble shooting for you.

Meet The Team

melissa

Melissa

PRESIDENT

Melissa is the proud new owner of The Speaker Exchange! Melissa’s parents Cathy and Glenn opened the shop in 1977 and Melissa joined the company in 2011 after graduating from UCF (go knights!) She started working at The Speaker Exchange as a temporary job while she searched for a career in healthcare, but one thing lead to another, and Melissa found that she belonged at The Speaker Exchange. Melissa and her husband Chris now run The Speaker Exchange 2.0! Melissa enjoys being able to work with family and colleagues that have become like family. She has learned from the best and now uses her knowledge and experience to help customers troubleshoot problems and achieve the best sound possible!

When she’s not at the shop working, she enjoys spending time with her husband Chris and their two young children.

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Chris

Speaker Technician & IT Specialist

Chris is Melissa’s husband (did we mention this is a family business?) Chris joined The Speaker Exchange team in 2012. Chris is our IT specialist. He has built all of our computers from the ground up and he oversees our network and server functionality. Chris is also a speaker repair technician. He recones and refoams speakers, repairs crossovers, builds custom tweeters, and he along with Glenn, specializes in our B&W repairs.
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Caryn

Office Manager

Caryn, a Pensacola, Florida Native, graduated from Pensacola State College with her Associates in Accounting and Bachelors degree in Human Resource Management. Her educational background led her to having extensive experience in the financial, employee relations and related fields. She specializes in making sure the day-to-day office operations flow effortlessly. After moving to Tampa, Florida in 2021, her love of music and numbers led her join the team at Speaker Exchange as an Administrator, where she focused on customer relations along with other administrative tasks. She started as the Office Manager in 2025 and is passionate about expanding her knowledge and skills and is excited about her future with this wonderful company!
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Gene

Speaker Reconing Manager

Gene has been reconing speakers for The Speaker Exchange since 1988! His interest in sound came from early exposure. His father who spent some time in the signal corps during his 27 year army career has a HAM radio hobby and his mother who is a true music lover always had it playing during his childhood. In high school, he became interested in speakers through his association with friends in local bands who often enlisted him to move, set up and tear down their equipment. He has family members who have been involved in a number of local bands so his roadie experience continues to grow. Gene has repaired thousands of speakers since he first joined The Speaker Exchange. He supervises all reconing and refoaming work and controls speaker repair parts inventories. He has a delicate touch for the hard-to-do vintage speaker and Ohm F repairs and extensive knowledge of speaker repairs. Gene continues to be close with his ever expanding family. His long term goals are to complete the few courses he has left to receive his college degree and recone every speaker known to man at least once.

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Eddie

Technical Support Specialist

Edward Harris, a Tampa Native, graduated from Kings High School and Tampa Technical Institute. His educational background led him to having decades of hands-on experience in electronic technology, live sound engineering, and audio repair. He specializes in installing high-quality systems for both home and commercial environments. In addition to his technical expertise, Eddie is a seasoned musician with over 40 years of performance and recording experience, giving him a unique perspective on audio quality and equipment. Since 2020, Eddie has been part of the team at Speaker Exchange, where he focuses on repairing speakers and amplifiers. He’s passionate about expanding his knowledge and continuing to grow in the field
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Jennifer

Admin

Jenn is a native New Yorker who joined the Speaker Exchange family as an administrative assistant after relocating with her beautiful daughter to sunny Florida to be closer to her family. With over 20 years of administrative experience and a personal love for music of all kinds- she specializes in excellent customer service and assists our Spanish speaking customers. She helps customers with orders, returns and just about anything needed. She continues to learn about the pro-audio industry. Her positive attitude and can-do spirit are a great addition to our team. The Speaker Exchange has become her home away from home and she loves working with our growing speaker family!!
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Marcus

Technician

Marcus, a Tampa Florida native, joined the team at The Speaker Exchange in 2023. Being a DJ since 1985, he always was interested in sound systems of all kinds. Over the years of owning his own systems, he learned a thing to two and knew a position here at the Speaker Exchange was right down his alley. His day to day duties are filled with speaker cabinet repairs, speaker reconing, painting, packing and shipping & occasionally pick ups so there is always some thing to do. Marcus is a jack of all trades and a perfect fit to the Speaker Exchange family! His goals are to continue to gain knowledge, skills and opportunities from the Speaker Exchange family.
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Paul

Shipping Department Expert

Paul joined the Speaker Exchange family in February of 2025 in the Shipping department. He is a native Floridian being born and raised in Tampa, FL & graduating from A.P. Leto High School. He has a passion for various genres of music that started from birth. One of his favorite pictures is of him as a baby; he is wearing his father’s stereo headphones with a gigantic smile on his face. If you ever visit us in-person, you will see him jamming with headphones on while he is prepping orders for shipment. Paul joins us with vast experience in the realm of Warehousing and years of Shipping & Receiving knowledge. He has jumped right into his role and helped to organize & streamline the shipping area. He is very determined to fulfill & ship out numerous orders swiftly, while maintaining that they are properly protected and ensuring they make it to their destination undamaged. We look forward to him being a part of our family and fulfilling your orders!!

The ones who started it all…

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Glenn

FORMER PRESIDENT

Glenn and Cathy started The Speaker Exchange together in 1977. Glenn then branched off to design, sell, and install home theater systems. Glenn can repair or modify just about anything. He has a passion for finding speaker repair solutions for vintage speakers and discontinued audio products. He excels at repairing Bowers & Wilkins tweeters and bass units that have been discontinued by the manufacturer. He knows a little bit (a lot!) about most everything and has been around long enough to remember the important details. Glenn is at his best when he is making up special mods for vintage repairs or when he is designing a custom project, crossover, system. Although Glenn officially retired in 2024, he can’t stay away and often comes in to the shop to help with special projects, and that is good news for all you vintage audio lovers!

Cathy

Cathy

FORMER President

Cathy grew up in New York and moved to Florida in 1975 where she graduated from the University of South Florida with a degree in broadcasting. She and her husband Glenn started The Speaker Exchange in 1977 in the back of a Thoroughbred Music Store. In 1979, Cathy went to California for JBL speaker repair training and later received advanced training from Frank Spain, who was at the time the head of the Electro-Voice repair department. She has continued to advance her audio education through many CES, NAMM and CEDIA trade show classes. After more than 45 years of business, Cathy has finally retired and passed on the reins to her daughter Melissa but she continues to make an impact at The Speaker Exchange as a consultant.

Buddy

Buddy Boy

Our Special Woofer (R.I.P.)

Domestic Shipping Options:

USPS (United States Post Office)

USPS Ground Advantage: 2-7 day estimated* delivery time. Limited tracking information

UPS (United Parcel Service)

UPS Ground: 1-6 day delivery time, depending on destination. Detailed tracking information provided.

UPS Expedited Services are as stated; 3 Day Select: Delivery within three business days. 2nd Day Air: Delivery within two business days. Next Day Air Saver: Delivery next business day. Detailed tracking provided for all.

*The above transit times are estimated only.
**All shipments are fully insured in case of damage or loss.

International Shipping Options:

USPS (United States Post Office)

USPS First Class International: 1-4 week delivery time. Limited tracking information.

USPS Priority International: 1-2 week estimated* delivery to customs with tracking information provided.

USPS Priority Express International: 3-5 business days estimated* to customs with tracking information provided.

UPS (United Parcel Service)

UPS Worldwide Expedited: 2-5 days to most countries, door to door. UPS has its own customs which speeds up delivery. Detailed tracking information provided.

UPS Worldwide Saver: 1-3 days to most countries, door to door. UPS has its own customs which speeds up delivery. Detailed tracking information provided.

*The above transit times are estimated only.
**All shipments are fully insured in case of damage or loss