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Warranty FAQ

info@speakerex.com

We Repair ALL Speaker Brands!

Authorized Warranty Service Center for:

* Alto Professional * B&C * Bag End * Celestion * Cerwin-Vega * Dynacord * Eden * Electro-Voice * Eminence * Energy * Epifani * Event * Infinity * Jamo * JBL * KEF * Klipsch * KV2 Audio * Mackie * Massive Audio * McCauley * McIntosh * One Systems * P-Audio * PAS * Peavey * Polk * ProEL * QSC *  Renkus Heinz * Soundboks * Technomad * TOA * University Sound * Urei * Wharfedale Home * Wharfedale Pro * Yamaha * Yorkville … and many more…

What is The Speaker Exchange Repair Warranty?
The Speaker Exchange warrants that its remanufactured and reconed speakers are free from defect in material and workmanship for two years. This warranty is in lieu of all other warranties of merchantability and /or fitness for particular use and is limited to the replacement or repair of any defective part or workmanship. Damage to property and any consequential loss are excluded. This Warranty does not apply to any loss or damage that results from misuse, accident or neglect defined as, but not limited to, holes or damage to the cone, burnt voice coil or leads, missing or damaged dustcaps. Proof of purchase is required for all warranty requests. If legal action arises from this contract or credit card fraud or insufficient check funds, The Speaker Exchange will recover all costs incurred including but not limited to attorney’s fees. Manufacturer makes all final warranty decisions. If denied, standard fees apply.
Most new speaker drivers and diaphragms carry a 30 day warranty. PCB’s have a 90 day warranty and most complete amplifiers have a 1 year warranty. Manufacturer will make all final decisions. If denied, standard replacement fees apply.
If your repair is required within the manufacturer’s warranty period, send your speaker repair with this repair form requesting warranty service. Include a copy of your bill of sale. If we judge your repair to fall within the parameters set by the manufacturer, we will return at no charge. Incoming shipping fees are not covered by any company. Return shipping fees are determined by each manufacturer’s policy. The manufacturer will make all final decisions. If they deny the warranty, standard fees apply.
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Domestic Shipping Options:

USPS (United States Post Office)

USPS Ground Advantage: 2-7 day estimated* delivery time. Limited tracking information

UPS (United Parcel Service)

UPS Ground: 1-6 day delivery time, depending on destination. Detailed tracking information provided.

UPS Expedited Services are as stated; 3 Day Select: Delivery within three business days. 2nd Day Air: Delivery within two business days. Next Day Air Saver: Delivery next business day. Detailed tracking provided for all.

*The above transit times are estimated only.
**All shipments are fully insured in case of damage or loss.

International Shipping Options:

USPS (United States Post Office)

USPS First Class International: 1-4 week delivery time. Limited tracking information.

USPS Priority International: 1-2 week estimated* delivery to customs with tracking information provided.

USPS Priority Express International: 3-5 business days estimated* to customs with tracking information provided.

UPS (United Parcel Service)

UPS Worldwide Expedited: 2-5 days to most countries, door to door. UPS has its own customs which speeds up delivery. Detailed tracking information provided.

UPS Worldwide Saver: 1-3 days to most countries, door to door. UPS has its own customs which speeds up delivery. Detailed tracking information provided.

*The above transit times are estimated only.
**All shipments are fully insured in case of damage or loss