Blog, Speaker Repair Info

B&W Speaker Repairs

Posted on by Cathy
bw
22
Dec

Bowers & Wilkins – We repair B&W speakers using the original manufacturer’s replacement parts

More popular models and parts listed, but many parts not listed can still be ordered as needed. Contact us for repair pricing.

Matrix // CDM SERIES //  Nautilus Series (list will expand daily so check back often)

We can repair or replace tweeters, diaphragms, bass units, binding posts, tweeter housings, tweeter grills, midrange grills, grill pegs, phase plugs, grommets, rings, plinths, bi-wires, crossovers plus more if parts are still available at B&W. Many parts for vintage models are NLA (no longer available).

Cathy

Cathy grew up in NY, moved to Florida in 1975 and graduated from the University of South Florida, with a degree in broadcasting. She and her husband Glenn started The Speaker Exchange in 1977. (Glenn later moved into Audio/Video sales and installations). In 1979, Cathy went to California for JBL speaker repair training and later received advanced training from Frank Spain, the then head of the Electro-Voice service department. She has continued to advance her audio education through many CES, NAMM, and CEDIA trade show classes.

25 thoughts on “B&W Speaker Repairs”

  1. michael hasak says:

    Hi,i am interested in replacing b&w units,especially ;
    Matrix 805 midrange unit
    Htm 7 treble unit .
    Do you carry them,or should i send mine units too you,for repair?
    Thanks for reply.
    Michael Hasak

  2. Anders Rohde says:

    Hi. I had both tweeters for my CDM1SE reconditioned and the result is excellent. I can’t tell if they sound like new or better, since they’re 18 years old and the units must have underperformed for quite some time before I sent them across the Atlantic. Most importantly, though, the speakers now have about the same sonic characteristics as they used to, which was my main concern. Cheers guys 🙂

  4. Maciek Skupien says:

    One tweeter is broken (dans’) works in My MD602 were is problem?
    tweeter or electronic unit inside of box ?
    Could you tell Me in case I can replace it by Mi self.
    Thank you very much
    Maciek.

    • Cathy Satin says:

      Do you mean DM602? Which series do you have? B&W repairs can be tricky. Completing repairs on your own will depend on your skill level, the version of the speaker and whether you are replacing the whole tweeter or just the diaphragm in the tweeter. It will be better if you email us at info@speakerex.com for more answers.

    • Cathy Satin says:

      If you are local, bring the speakers to us and we will do it for you. If not, and if we are discussing the woofers (and not the mid which has a drawbar holding it in place) then there is nothing other than screws keeping them in the cabinet. There could be a back gasket or seal that has formed a seal that is holding the woofers in place. If so, you can cover the tips of a needle nose plier and use them to grasp the ridge on the outside of the woofers to help you remove it. If that is not successful then go through the screw hole and try to gently pry the speaker out. If that doesn’t work then cover a flat head screw driver in cloth and use it to GENTLY pry the woofers up. It is easy to damage the cabinet so cover your tools with cloth and be very careful. I hope that helps.

  8. Alan Chung says:

    Hihi, Cathy,
    One of the tweeter of my B&W 801 Nautilus does not produce high frequency despite I have switched that from right to left so that I can make sure it was not the tweeter’s itself has problem. Is there anything that you can suggest or help?

  9. Robert Nathan Snyder says:

    I have a B&W CM1 (top part of a matrix 900) with a tweeter that needs its voice coil replaced. As the OLD CM1 parts are not available, I’ve purchased aftermarket voice coil with titanium cap. The unit was working until the voice coil leads broke (it had been taking on a “fuzzy” sound at certain frequencies). What glue should I use to mount the diaphragm to the housing that holds it above the magnet. The housing was glued to the magnet as well as being held in place by 4 screws to the speaker face. What glue should I use there?

  10. Nathan McArthur says:

    I’m looking for the tweeter that slides into the housing on the top on a matrix htm no. 1754 center channel. looks very simple to install myself if I could get some direction on where to order it from. Thank you

  11. Randy Vickers says:

    Hello I have a ZZ6408 that needs repair / it rattles when turned up and when you gently push down it sounds like it rubbing . Would it be cheaper to replace or repair ? Thanks

    • Cathy Satin says:

      We should be able to repair for you. This woofer is no longer available. It has been obsolete for years. I believe repair is your only option. We would have to see what the problem is to quote a repair charge, but I do not think we will have any problem repairing this for you.

  12. martin voshell says:

    Hello, i have a 20 yr old B&W speaker (CM6) that has been in storage until recently. One of the base unit speakership been damaged (surround and dust cone). I believe the complete speaker/woofer assembly part number is ZZ12246. i’ve only seen a couple old pieces on line but they look damaged as well. Anyway you guys can help?

    thanks,
    marty

  14. Joe says:

    Thank you for your prompt reply. I think the cost of shipping and repair will exceed the value of the speakers. Is there an email address where I can send a photo of the damaged part?

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